Product-Related Questions

Q: Are your hijabs see-through?
A: Not at all. All our hijabs are crafted from premium, opaque fabrics that ensure complete coverage, comfort, and confidence.

Q: What materials are used in your abayas?
A: We use only high-quality fabrics like Nida, crepe, chiffon, and satin — chosen for their elegance, durability, and breathability.

Q: Do you offer plus-size options?
A: Yes, we proudly offer inclusive sizing in most of our designs. You can find detailed size charts on each product page.

Shipping & Orders

Q: How long does delivery take?
A: Orders within Pakistan are delivered within 2 to 5 business days.

Q: Do you ship internationally?
A: Currently, we ship only within Pakistan. However, international shipping is coming soon, and our team is actively working on launching it.

Q: Can I track my order?
A: Absolutely. A tracking link will be shared with you via email or SMS as soon as your order is dispatched.

Returns & Refunds

Q: Can I return or exchange a product?
A: Yes, you can return unused items within 7 days of delivery. Kindly check our Return Policy page for full details.

Q: How will I receive my refund?
A: Refunds are processed back to your original payment method within 7–10 business days.

Payments

Q: What payment methods do you accept?
A: We accept payments via credit/debit cards, UPI, wallets, and bank transfers.
Please note: We currently operate on a 100% advance payment basis. Cash on Delivery (COD) is not available.